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Travel
Communication

Travelling by Redjet

A life guide to help you travel independently by Redjet - Cowes to Southampton, developing your independence so you can travel on and off the island is important.

Table of Contents

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Section 1

Useful Links

Redfunnel phone number
Redfunnel email
HD sunflower
Redjet sensory guide
Redjet assistance
Redjet fleet

Programme goals

We have identified three key goals for each lifeguide.
‍Click on each goal for more information.

To develop planning and preparation skills for Redjet travel

View the key areas of the Redjet website, plan your timings, organise things you need to take with you, and practice key phrases to say on route.

To use communication skills when travelling by Redjet

To have the confidence to ask staff questions about your journey and check if there are changes.

To understand Key Vocabulary

To understand key terms used in onboard announcements / safety instructions. Learn new travel specific terminology.

Get to know your surroundings

A great way to prepare for anything new, is to become familiar with it. This builds your confidence to develop the skill.

1

From the bus stop you can walk to the terminal or there is an area for car drop offs. You can get tickets from the machine or person .

2

Boarding the Redjet, customers line up down the covered pier, a staff member with check your ticket.

3

Entering the boat, there is a hand rail and staff to help you board if you have luggage. On the boat their is a storage rack ahead of you to leave big bags

4

FInd somewhere to sit on the boat , there is a rack for big luggage as you enter

5

Remember to take something that helps you relax - use paperplane on your phone!

What can I do to prepare?

Top tips to help you succeed whatever the situation.

Go and watch a sailing before travelling so you can get used to the environment

Pick a day with calm water and no wind for your first journey

Try not to travel at busy times i.e when people are going to work or in school holidays or Cowes week

Plan a treat at your destination e.g Westquay shops

What to do in unexpected events

Pick a day with good weather for your first journey

Visit the terminal before you do the journey, check out the sights and sounds, facilities and departure board

Make sure you have all your things before you get off the boat

Do your first few journey’s with a family member or friend

Talk to the staff so they know you might need help or show your sunflower lanyard card

Handy Tips

Some handy reminders in sequence, to help your confidence flow.

Plan your journey

Make a checklist

Check you have everything you will need

Have an emergency plan - a friend you can call and an arranged meeting point

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Resources available to you

Spend some time getting to know these helpful websites before completing this skill.

Spend some time getting to know some useful information on some websites to develop your skill. We have selected some key pages that are useful for you, taking you straight to the information that matters.

Accessibility; Sensory Guide

Pictures and descriptions of what you might see, hear and feel. Suggestions for seating and assistance. Information for Red jet and Car ferry.

See more

Passanger assistance

Advice on how to book, plan your journey and examples of the onboard announcements.

See more

Redjet Travel information

Information about red jet services and timetables

See more

Communication

Key phrases to practice and say, talking to new people can be tricky but people really do want to help so get used to asking for key things. Having a lanyard or card that explains your hidden disability can also be useful to show people. Self advocacy is important and remember people with disabilities have a right to equal access to opportunities!

I may need some help
Will you let me know when we reach the destination?
Is the next boat leaving soon...?
This is the first time I have done this

Vocabulary

Looking for helpful resources? Check out our toolkit. You’ll find everything.

Each Lifeguide has its own unique list of keywords that are useful to learn and understand.
Unknown words can cause confusion, build your knowledge and confidence here.

Berth

See definition

A secure parking spot or slip at a wharf, pier, or marina where a boat ties up to load, unload, or store, e.g 'We are about to berth in Cowes'

Go back

Cabin Attendant

See definition

A cabin attendant, also known as cabin crew, is a member of a boat crew responsible for passenger safety, customer service and security during travel

Go back

Craft

See definition

Another name for the boat

Go back

Destination

See definition

Arrive at the place you are travelling too.

Go back

Lifejacket

See definition

A life jacket is a piece of wearable safety equipment designed to keep a person afloat in water and turn an unconscious wearer face-up.

Go back

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children are struggling with SEND in the UK

64%

children are struggling with SEND in the UK

104,000

children are struggling with SEND in the UK

Our Services

Our website designers are experienced in creating websites that standout and drive bookings, sales and leads.

Talks & Training

Learn more

Workshops

Learn more

1 on 1 support

Learn more

Accessibilty video for car ferry and redjet

Welcome aboard! Take a tour of the boat with us.

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Skills I can develop

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Gallery

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Questionnaire

Do you feel ready to do this life skill independently?

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Looking for support on-the-go?
‍Download Our Toolkit

A range of useful printable templates to help you become organised and prepared for each lifeguide.

Go to our Toolkit

Frequently Asked Questions

Have any questions just ask !

What is the Redjet

It is a fast passanger service from Cowes to Southampton via a catamaran. It takes about 25 minutes.

Still have questions?

Just contact us, we are happy to help.

Contact us
Address:
Level 1, 12 Sample St, Sydney NSW 2000
Contact:
1800 123 4567
email@example.com

Giving SEND teens the tools to be independent

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